Convious Launches New GPT Application

(eap) Dutch software company Convious recently launched a new GPT (Generative Pre-trained Transformer) application for customer service and support. It is designed to help leisure companies make their customer support more efficient. To do this, the GPT solution uses machine learning, which allows it to provide personalized recommendations to attraction visitors. By interacting with guests, the GPT solution gathers insights to help companies identify trends, improve their services and refine their customer engagement strategies. In addition, the solution also provides language functionalities to handle customer inquiries in multiple languages. The GPT application is said to integrate seamlessly with existing customer support channels, including chatbots, email and social media, so that companies can easily optimize their existing support operations.

“Convious has always been committed to helping leisure businesses create exceptional customer experiences. With the launch of our GPT solution, we are taking a significant step forward in achieving this goal. We believe that this technology will empower leisure businesses to not only meet but exceed customer expectations, driving loyalty and growth,” comments Camiel Kraan, CEO at Convious. ■